Wicket 7 A trusted online betting and gaming platform in Bangladesh. We believe that safeguarding your personal information is one of our most important responsibilities. This Privacy Policy explains Wicket 7 How your information is collected, why it's collected, how it's used, and how securely it's kept.
By using our website or app, you are considered to have agreed to this Privacy Policy. Please read this page carefully before using our services. If you have any objections, we ask that you refrain from using the platform.
This Wicket 7 Privacy Policy This may change over time. Continued use of our services following any update constitutes acceptance of the revised policy. The date of the latest update is always shown at the top of this page.
This Privacy Policy is written in Bengali, but the English version will take precedence in the event of any legal dispute. In case of any conflict, the English text shall be considered the definitive version.
What Data We Collect
Wicket 7 Two types of information are collected from you — what you provide directly and what is collected automatically. Full details are outlined below.
| Data Type | Description | Reason |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing |
| Device Information | IP address, browser, OS, device ID | Security & Fraud Prevention |
| Usage Data | Login time, betting history, preferred games | Service Improvement & Personalization |
| Verification Documents | NID/passport photo, proof of address | KYC Regulatory Requirements |
If you contact our support team, the details of that conversation may also be retained. This helps us improve service quality and resolve issues more effectively in the future.
How We Collect Your Information
Wicket 7 Your information is collected in several ways. Each method is explained transparently below so you have a complete picture.
- Registration Form: Information you provide when opening an account is collected directly.
- KYC Verification Process: Information is collected from documents you upload for identity verification.
- Payment Processing: Financial information is collected during deposits and withdrawals.
- Cookies & Tracking: Device and usage data is collected automatically while you browse the website.
- Customer Support Contact: Conversations via live chat or email are logged.
- Third-Party Sources: External sources may be consulted where necessary to verify identity or prevent fraud.
Please Note: Wicket 7 We will never ask for your password or PIN over the phone or through an unfamiliar link. If you receive such a request, it may be a scam.
Purpose of Data Use
Wicket 7 Privacy Policy we only use your data for specific, defined purposes. It is never used for unnecessary or unauthorized ends.
- Account Management: For creating, verifying, and maintaining your account.
- Service Delivery: To keep betting, gaming, and payment services running smoothly.
- Security Assurance: To detect and prevent fraud.
- Legal Obligation: To comply with KYC, AML (Anti-Money Laundering), and other regulatory requirements.
- Personalization: To provide bonuses and offers tailored to your preferences.
- Contact: To send you important updates, promotions, and support-related messages.
- Service Improvement: To analyze and improve platform quality and user experience.
Wicket 7 Your data is never sold to third-party companies for advertising purposes. This is one of the core principles of our Privacy Policy.
Data Sharing & Disclosure
Wicket 7 Your data is never sold to third parties. However, there are specific circumstances where sharing may be necessary. These include:
- Payment Service Providers: Necessary information may be shared with bKash, Nagad, or Rocket to process deposits and withdrawals.
- Identity Verification Services: Data may be shared with authorized verification agencies as part of the KYC process.
- Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
- Technology Partners: A limited amount of data may be shared with technology service providers necessary for platform operations.
- Business Transfer: In the event of a change in company ownership, data may be transferred, but the same privacy policy will remain in effect.
Before sharing data with any third party, we verify that they meet the required security standards. Wicket 7Your information is never shared with anyone outside of -'s Privacy Policy.
Cookies & Tracking Technologies
Wicket 7 Cookies and similar tracking technologies are used on our website and app. These enhance your browsing experience and help keep the platform secure.
- Essential Cookies: These cookies are essential for maintaining login sessions and keeping core functions running.
- Performance Cookies: Monitors page load speed and overall platform performance.
- Analytics Cookies: Used to analyze user behavior and improve our services.
- Security Cookies: Used to detect suspicious activity and keep your account secure.
Most modern browsers offer options to manage cookie settings. However, disabling essential cookies Wicket 7Some features of - may not function properly.
Data Retention & Deletion
Wicket 7 Your data is not kept longer than necessary. However, certain information may be retained for a set period due to legal requirements.
- Account Information: Retained for as long as your account is active and for up to 5 years after it is closed.
- Financial Transaction Records: A minimum retention period of 5 years is mandatory under AML regulations.
- KYC Documents: For regulatory compliance, data is retained for a minimum of 5 years after account closure.
- Log Data: Typically retained for up to 12 months, after which it is automatically deleted.
If you close your account, we will delete your personal data as soon as possible, though some information may need to be retained for a period of time due to legal obligations.
Your Rights
Wicket 7-under the Privacy Policy, you hold certain important rights over your own data. We respect these rights and are committed to helping you exercise them.
- Right to Access Your Data: You may request to view the data we have collected from you.
- Right to Rectification: You may request corrections to any inaccurate information in your account.
- Right to Erasure: In some cases you may request that your data be deleted; however, if legal obligations apply, full deletion may not be possible.
- Right to Object to Processing: You have the right to opt out of marketing communications at any time.
- Right to Data Portability: In certain circumstances, you may request a copy of your personal data.
To exercise any of these rights, support@wicket7.biz-or reach us via live chat. We typically respond within 30 business days.
Protection of Minors
Wicket 7 We take the privacy of minors very seriously. Our services are intended for users aged 18 and above only.
- We do not knowingly collect data from anyone under the age of 18.
- If we become aware that a minor's data has been collected, it will be deleted immediately.
- If there is any concern regarding age verification, the account in question will be suspended immediately.
Parents are advised to monitor their children's internet usage and, if concerned, Wicket 7 Contact Support.
Security Measures
Wicket 7 Industry-standard security technology is used to keep your data protected. Our security systems are regularly audited and updated.
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): OTP verification is enabled on your account as an added layer of security.
- Firewall Protection: Advanced firewall systems are active around the clock to block unauthorized access.
- Secure Data Centers: Your data is stored on secure, protected servers.
- Regular Security Audits: Third-party security experts regularly test our systems.
- Staff Training: Our team undergoes regular data protection training.
If you ever suspect that your account or personal information has been compromised, change your password immediately and support@wicket7.bizto let us know. We'll take prompt action.
Privacy Policy Changes
Wicket 7 reserves the right to update this privacy policy when needed. Changes may be made if our services expand, laws change, or technology evolves.
- A notice will be posted on the website for any significant changes, and we will attempt to notify you via your registered email.
- Continued use of our services after any changes constitutes acceptance of the updated policy.
- You can check the "Last Updated" date at the top of this page to see when the policy was last revised.
- We recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly. Wicket 7 Committed to full transparency in all matters.
- Email: support@wicket7.biz
- Live Chat: Available at all times in the bottom-right corner of the website.
- Response Time: An initial response is typically provided within 24–48 hours.
Wicket 7's support team is available 24/7. Feel free to reach out to us with any privacy-related concerns.